At OGOSH, we consider your privacy important. We handle personal data carefully and explain below what data we collect, why we use it, and how we protect it.

1. Personal data

When you visit our webshop, place an order, or contact us, we may process the following data:

• Name and address details
• Email address and, if applicable, phone number
• Order and payment details
• IP address and technical website data
• Data you share with us via email, contact form, or Instagram

2. What do we use your data for?

We process personal data for:

• Processing and shipping orders
• Payments and customer service
• Communication about orders and custom designs
• Compliance with legal administrative obligations
• Improving our webshop
• Sending newsletters and offers, where permitted

We only process data when there is a valid legal basis, such as the performance of a contract, a legal obligation, consent, or a legitimate interest.

3. Retention period

We do not keep personal data longer than necessary.

We generally keep data subject to tax administration obligations for 7 years. We keep other data for as long as necessary for customer service, orders, or legal obligations.

4. Sharing personal data

OGOSH only shares personal data when necessary to provide our services or when we are legally required to do so.

Our webshop runs on Shopify. We also use payment providers, delivery services such as PostNL and DHL, and any technical service providers.

We make data protection arrangements with parties that process personal data on our behalf, where necessary.

When data is processed outside the European Economic Area, we ensure appropriate legal safeguards are in place.

5. Cookies

OGOSH uses functional cookies to ensure the webshop works properly and may use analytical and marketing cookies to improve the website and show relevant offers.

For cookies that require consent, we will ask for your permission beforehand. You can adjust your cookie preferences or withdraw your consent.

6. Newsletter & marketing

When you sign up for our newsletter, we can send you emails about new collections, offers, and updates from OGOSH.

You can unsubscribe at any time using the unsubscribe link in our emails.

7. Your privacy rights

Depending on the applicable terms, you have the right to:

• Access or correct your personal data
• Request deletion
• Request data portability
• Request restricted processing
• Object to certain processing activities

You can also withdraw consent and file a complaint with the Dutch Data Protection Authority.

For requests, you can contact us at info@ogosh.nl. We will respond within the statutory time limit.

8. Security & contact

OGOSH takes appropriate technical and organizational measures to protect personal data against loss, misuse, and unauthorized access.

We may update this privacy statement if our services or the law change. The most up-to-date version is available on our website.