RETURNS
Below you will find all the information you need for a return. We strive to answer as quickly as possible and arrange everything around your return properly.
Please note: Not all hand-painted / sprayed clothing items can be returned / exchanged for a different size if possible. If you have any questions about the size, you can always ask us for advice. We do not guarantee color fastness. These items come with special washing instructions if necessary.
Bags & Accessories such as Bag charms cannot be returned.
- Returns should always be reported via email to info@ogosh.nl. Mention your order number and your name in the subject. View our contact page here .
- Returns must be returned within 5 business days of receipt.
- Exchange for a different size? Report this by email and we will look at the possibilities.
- All products must be unworn and in good condition.
- The product label must still be attached to the product.
- Check for make-up, stains, damage and/or strong odors.
- When returning, please also include the gift.
- All returns are thoroughly checked.
- If the return does not meet all requirements, it will be returned.
- Return costs are at your own expense (track & trace), please share this with us by email.
- You will receive the order amount back or you can opt for a credit voucher.
- Returns will be processed within 5 business days.